Technology in business
AQA GCSE Business Studies revision on Technology in business. Aligned to the AQA GCSE Business 8132 specification. This bank has 10 practice questions on this topic.
Sample questions (3 of 10)
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Question 1
Which of the following is an example of e-commerce?
- A) A business selling goods through an online website
- B) A business holding a face-to-face meeting
- C) A business mailing a paper catalogue to customers
- D) A business renting a physical shop front
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Answer: A business selling goods through an online website
E-commerce allows businesses to reach a global customer base without the need for a physical store. It involves electronic transactions, such as online payments and digital storefronts, which can significantly reduce overhead costs for a business.
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Question 2
What is the term for software that helps a business manage its interactions with current and potential customers?
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Answer: CRM
CRM software stores contact information and interaction history in a centralised database. By analysing this data, businesses can improve their customer service, tailor marketing campaigns, and increase customer loyalty.
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Question 3
How does the use of digital communication tools typically affect business overheads?
- A) It increases the cost of paper and printing
- B) It reduces the need for physical office space and travel
- C) It forces employees to work longer hours
- D) It eliminates the need for human employees
Show answer
Answer: It reduces the need for physical office space and travel
Tools like video conferencing reduce the need for expensive business travel and physical meeting rooms. Furthermore, cloud-based collaboration tools allow staff to work from home, potentially reducing the need for large office premises and associated utility bills.
Want to test yourself on the remaining cards for this topic?
7 more questions on Technology in business — plus mistakes tracking and spaced repetition across the whole Business Studies spec.